Practitioners 
FAQs / Support
FAQs / Support
FAQs / Support
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Yes, we have a TLSO extension that will attach to the brace.
Male S/M is 14", Male L/XL is 15", Female S/M is 13" and Female L/XL is 14".
A long No. 2 Phillips-head screw driver.
Yes, the brace won't function properly if you don't.
With the shears provided, see the ComfAlign® Application Video for complete instructions.
See ComfAlign® Patient Instructional Video for complete instructions.
Call customer service (800-428-2304), see Patient Instructional Video, or refer to your Patient Handbook.
Yes, with the doctor's permission.
Yes, but it is not recommended, the liner will hold water. Please see the ComfAlign® Patient Instructional Video for complete instructions.
Before driving, the patient should consult their doctor regarding the limits of their condition. ComfAlign® makes driving very comfortable.
No.
Patients should call their provider's office first, then, if needed, may call customer service at 800-428-2304.
Yes, patients may obtain parts from their provider and the provider may obtain additional liners and parts by calling customer service at 800-428-2304.
The two most recognized advantages offered by the VertAlign® System are speed of delivery and lower cost. Many patients also report superior comfort with a VertAlign® back brace.
Clinical experience shows that 90%-95% of patients of normal anatomy can be fit with a VertAlign® back brace.
18 square feet (3 x 6 area, on & under a 3 foot table).
Yes, when it comes with Velcro closures.
Yes.
Patients will typically wear a VertAlign® 3 to 4 months. However, each patient should speak with their doctor regarding anticipated back brace wear time given their specific medical condition.
Yes, but check with your doctor for specific advice on your VertAlign® back brace use.
Yes.
The VertAlign® is both moisture and odor resistant. We recommend that you clean the back brace weekly by using a mild detergent or personal bath soap, warm water and a soft cloth. Be sure to rinse all soap residues from the brace and dry well with a towel. If the straps get wet, they may be dried using a hair dryer on a low or no heat setting. Please refer to the Patient Care Manual included with each VertAlign®.
Soap, lotion (other than SEABREEZE® Astringent) or powder left on the skin under the VertAlign® may cause skin irritation.
Call customer service at 800-428-2304.
The BreezeWay is designed as a non-surgical back and the EaseWay is designed as a post-surgical back.
A simple decision tree and fitting procedure on the back of the packaging allows rapid identification of the most appropriate anterior and posterior VertAlign® system components for each patient’s anatomy. Providers are trained by a certified orthotist on fitting.
Yes, but it is not usual.
Call your provider or customer service (800-428-2304) or refer to your Patient Handbook.
Straps, screws, rivets, t-nuts, chaffs, tongues, ratchets and ladder straps and the foam liners. See your healthcare provider or contact customer service (800- 428-2304) for replacement parts.
If there is a problem, please call customer service (800-428-2304).
Call customer service (800-428-2304) or click here.
Call customer service (800-428-2304) or click here.
(1) Paperwork completed and approved.
(2) In-service Training of fitter and biller is scheduled to coincide with shipment. Minor modifications made by trained personnel will not effect the durability of the brace.
Recyclable, low density, linear hexene copolymer material with unique “cold-flow” properties. Please refer to the TLSO or LSO Patient Information Booklet.
The BreezeWay (non-surgical back) is 24 degrees and the EaseWay (post-surgical back) is 20 degrees.
An abnormal forward curvature of the spine in the lumbar region.
Rearward curvature of the spine, resulting in protuberance of the upper back. (hunch back)
Abnormal lateral curvature of the spine.
No, providers must bill for the service, the brace and the follow-up appointment.
You can refer to our billing information, call customer service (800-428-2304) or log-on to the CMS website.
No, it is an orthosis.
Call customer service at 800-428-2304.
Large holes (3” plus) will compromise strength, while smaller holes, based upon 4 years of tests using thermocouples, show that there is no apparent cooling effect. What works is a cotton T-shirt or body sock acting as a perspiration wick. Such a liner moves sweat and heat away from the body until the liner becomes saturated. The liner then becomes a barrier to heat transfer. Change the liner as soon as it becomes wet. Use Seabreeze® on your body between changes and you will be much more comfortable.
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